SMS Terms and Conditions

Last updated: April 16, 2026

1. Program Description YELLOW SOLUTIONS LONG ISLAND LLC ("we," "us," or "our") operates an SMS notification program to keep customers informed about their orders and services. Messages may include order status updates, upcoming estimator or technician visit reminders, invoice notifications, and other order-related communications.

2. Who Can Opt In By providing your mobile phone number to [Company Name] and agreeing to these Terms, you consent to receive recurring automated SMS text messages from us at the phone number provided. Consent is not a condition of purchasing any goods or services.

3. Message Frequency Message frequency varies depending on your order and service activity. You may receive multiple messages per order.

4. Message & Data Rates Message and data rates may apply. Contact your wireless carrier for details about your plan.

5. How to Opt Out You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message. No further messages will be sent unless you re-enroll.

6. How to Get Help Reply HELP to any message for assistance, or contact us directly at: YELLOW SOLUTIONS LONG ISLAND LLC, 108 Sheridan Blvd, Mineola, New York, 11501, info@yellowwindows.com, (516) 514-2019

7. Supported Carriers Carriers are not liable for delayed or undelivered messages. Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, and other major US carriers.

8. Privacy Your information is handled in accordance with our Privacy Policy, available at https://yellowwindows.com/sms-and-privacy-policy We do not share your phone number with third parties for marketing purposes. Your data is securely managed in our CRM system (Bitrix24) and transmitted via Twilio solely for message delivery.

9. Changes to These Terms We reserve the right to update these Terms at any time. Continued use of our SMS program after changes constitutes acceptance of the updated Terms.

10. Contact Us For questions about these Terms, contact us at: [YELLOW SOLUTIONS LONG ISLAND LLC, 108 Sheridan Blvd, Mineola, New York, 11501, info@yellowwindows.com, (516) 514-2019